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Shipping policy

Thank you for shopping with Freshd. We’re committed to fast, transparent shipping so you get your product as quickly as possible. Below is everything you need to know about our shipping process:

Shipping Availability

We ship to all domestic and international locations.


Processing Time

  • All orders are processed and shipped within 1–2 business days.

  • We ship Monday through Friday. Orders placed over the weekend ship on Monday.

Delivery Time

  • U.S. Orders: 4–9 business days

  • International Orders: 7–15 business days (depending on location)

  • Please note: Some shipments may be delayed due to customs, holidays, or courier disruptions.

Shipping Methods

We use reliable shipping partners to ensure timely delivery. Tracking details will be emailed once your order is on the way.

Order Tracking

You’ll receive a tracking number via email. You can monitor your order status anytime using that number.

 Out-of-Stock Items

If an item becomes unavailable after purchase, we’ll contact you immediately with a revised ETA or refund options.

 Damaged or Lost Items

If your package arrives damaged or doesn’t arrive at all, please email us within 5 days of delivery to file a claim.

Please make sure the shipping address entered at checkout is correct and complete. We are not responsible for errors caused by incorrect information.

 Delivery Issues

Having a shipping problem? Our customer support team is here to help. Contact us at sales@tryfreshd.com and we’ll get it sorted.